Privacy Policy

We value your privacy and are committed to protecting your personal data. Learn how we collect, use, and protect your information.

Introduction

Rishikesh Aura Inn ("we," "us," or "Company") operates the website and mobile application. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our services, including visiting our website, making bookings, and contacting us.

By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our privacy practices, please do not use our services.

We collect various types of information to provide and improve our services: • Personal Information: Name, email address, phone number, date of birth, and address • Booking Information: Travel dates, number of guests, activity preferences, and special requirements • Payment Information: Credit/debit card details, UPI IDs, and transaction histories (processed securely through Razorpay) • Device Information: IP address, browser type, device type, operating system, and device identifiers • Usage Data: Pages visited, features used, time spent on platform, and interaction patterns • Location Data: Approximate location based on IP address for service optimization • Communication Preferences: Marketing opt-ins and communication method preferences

Questions About Privacy?

If you have any concerns or questions about our privacy practices, please contact us.

Email Us Contact Support

Data Protection Compliance

This Privacy Policy complies with applicable data protection laws including India's Information Technology Act and Digital Personal Data Protection Act. We are committed to respecting your privacy rights in all jurisdictions where we operate.